Meaningful Client Conversations
We show your sales team how to maximise the value of every client relationship by having more meaningful conversations to deepen connections and become true trusted advisors.
Meaningful Client Conversations uses a research-based approach combing psychology with the science of persuasion and influence to show sales professionals how to unlock deeper, more trusting relationships.
Ensure conversations deliver maximum value
for you and the client
We have limited face to face time with clients. Every conversation is an opportunity to gather intelligence about your client’s business and understand their problems without attempting to sell a solution at the first opportunity.
The programme shows teams how to keep listening and ask further questions to gain a broader picture of the client’s needs and issues. Presented by sales professionals with a proven track record from long-term commercial relationships, you will discover how to deliver maximum value based on mutual purpose and respect.
5 ways this programme gives you the advantage over your competitors
Here’s what those who have been through the programme tell us
“This programme has been extremely valuable in helping me prepare for important client meetings and be mindful of the need to really listen instead of jumping to the “sell”
“The planning and preparation techniques I gained have given me the freedom to relax during client meetings and have a real conversation leading to hugely valuable insights that I previously would have missed”
“I have the confidence to explore much broader conversations with my clients without fear of going outside my area of expertise.”
“This has massively deepened my relationships; my client now calls me to chat ideas through!”
These 4 critical areas are explored in the programme to help you maximise the value from every client interaction
Establishing psychological safety in client conversations to increase business intimacy and the willingness to explore new thinking.
Having the confidence and capability to ask insightful questions, listen to understand and use persuasive messages to gather valuable intelligence and to build your story.
Deepening relationships with clients by applying 5 ways to build rapport and trust through conversation.
Gaining maximum value from each conversation through intelligent planning tailored to the needs of your client.
Making extraordinary performance
the ordinary way of doing business
Why our approach works
Your team will learn how to
Flexible format:
1 day face to face or 2 x virtual masterclass sessions
Want to become essential to your clients?
Let’s Talk
We’d love to hear from you. You’ll get some inspiring ideas from our straight-talking experts – all with a focus on improving your results.
Call us today on +44 20 3303 0415
or fill in the form to start a conversation.
Interested in Joining the Team? – Click here to find out about our current openings.